- These terms only will govern sales by us unless we expressly agree in writing to any variation.
- A contract is not made between ourselves and a Buyer until we have accepted his order (whether resulting from quotation or ours or not).
- We trade online with the best of intentions to fulfil every order diligently, professionally and without malice or intent to harm or cause damage or loss to any customer.
However, we also trade with goals to make profits to allow us to continue providing the best of service to all our customers.
With this in mind, we absolutely retain the right to refuse an order for WHATEVER REASON.
If we decide that it is unfeasible to fulfil your order for any reason, we will refund your money immediately by the SAME method that it was originally paid to us. The time it takes for the money to be credited back to you will depend on your card provider or payment facilitator. We will advise you that we have done so from our side.
Please bear in mind that our regular office hours are Monday through to Friday from 8.00AM to 5.00PM so we will respond to your order during these times if we have to advise you of a cancellation of your order