Delivery dates quoted are estimates only. We will make every reasonable effort to keep them but we accept no liability for any financial or other loss or damage (whether direct or indirect) if delivery is delayed nor shall any such delay entitle the Buyer not to accept or pay for the goods when they delivered. We will arrange delivery of goods within the UK by means at our discretion unless the Buyer otherwise requires. The risk in the goods will pass to the Buyer when they are all off-loaded at their destination if we are the carrier, and on leaving our premises if not. Without accepting any liability for our failure in any case to do so we will pursue for the benefit of the Buyer any claim for damage to or short delivery or loss of goods in transit provided that we and the carrier are notified in writing of the claim within 14 days after the date of the advice note or other dispatch notification in the case of a complete loss and within 5 days after delivery in the case of damage or short delivery and in the later case also that on delivery the goods have been signed for unexamined or the damage or short delivery has been recorded on the carriers delivery documentation.

Any custom products that have been ordered and manufactured specifically to your instruction are non-refundable. Stock items that have been ordered in and have no faults can be returned with a re-stocking charge of 25%, carriage charges may also apply to cover the cost of return. CBL Fastenings is committed to providing customers with the highest quality products and service. If, for whatever reason you decide to return goods that have been correctly supplied by us, these goods must be returned to us in original conditionYou will need to call our sales office: 01323 325319 and we will issue you with a returns number and send you a returns form to complete to return with your unwanted item. You will be responsible for packing and postage costs and we ask that you use Royal Mail tracked delivery service to be delivered to us on a working day (Mon - Fri) Our office and warehouse isn't open at the weekends to accept returns via courier. [fusion_button link="https://cblfastenings.co.uk/cbl-fastenings-return-form/" title="" target="_self" link_attributes="" alignment_medium="" alignment_small="" alignment="" modal="" hide_on_mobile="small-visibility,medium-visibility,large-visibility" sticky_display="normal,sticky" class="" id="" color="default" button_gradient_top_color_hover="" hue="" saturation="" lightness="" alpha="" button_gradient_top_color="" button_gradient_bottom_color_hover="" button_gradient_bottom_color="" gradient_start_position="" gradient_end_position="" gradient_type="" radial_direction="" linear_angle="180" accent_hover_color="" accent_color="" type="" bevel_color="" bevel_color_hover="" border_top="2px" border_right="2px" border_bottom="2px" border_left="2px" border_radius_top_left="2px" border_radius_top_right="2px" border_radius_bottom_right="2px" border_radius_bottom_left="2px" border_hover_color="" border_color="#000000" size="" padding_top="" padding_right="" padding_bottom="" padding_left="" fusion_font_family_button_font="" fusion_font_variant_button_font="" font_size="" line_height="" letter_spacing="" text_transform="" stretch="default" margin_top="" margin_right="" margin_bottom="" margin_left="" icon="" icon_position="left" icon_divider="no" hover_transition="none" animation_type="" animation_direction="left" animation_color="" animation_speed="0.3" animation_delay="0" animation_offset=""]RETURN FORM[/fusion_button]

Packing costs will be borne by the Buyer unless in deliveries within the UK only the packing cases and materials are returned to us.

Unless we have at our discretion agreed to grant credit terms goods must be paid for at the time of order. When we have agreed to grant credit, payment must be made to us not later than the thirtieth day of the month next following that in which the goods are invoiced. Credit terms granted may be withdrawn or altered by us at any time. Without notice. If we consider that a Buyer’s creditworthiness is impaired or because of late payments, we may at our absolute discretion and without prejudice to our rights against the Buyer, suspend performance of our obligations under the contract or treat the contract as repudiated by the Buyer. Goods will be invoiced when ready for dispatch. When goods are to be delivered in instalments, each instalment will rank as a separate contract and payment is to be made accordingly. A defect in any delivery instalment shall not entitle a Buyer to suspend, reduce or refuse to make payment in respect of any instalment. The Buyer shall not be entitled to withhold payment of any amount payable under the contract to us because of any claim the Buyer might have under Term 7 or otherwise.

FAQs Archive | CBL Fastenings

Q: Can I order in small quantities?

Yes! We understand that you don't always want to buy in large quantities so we sell all of our products individually. You get exactly what you want without the waste.

Q: How do you read imperial bolt sizes?

The measurement of an inch nut or bolt will be listed as the thread size — a number between one and 12 or an inch increment followed by the threads per inch (TPI) . If the diameter is less than 1/4 inch, the diameter will be listed as a number between zero and 12; the larger the number, the closer it is to 1/4 inch.